What is DolphinChat?

DolphinChat is a conversational AI platform for building rich conversational experiences to enable seamless communication between organizations and consumers.

DolphinChat helps organizations to scale efficiently by providing 24*7 support, automating repetitive consumer queries, converting boring forms to interactive experiences for lead generation. This helps organizations to improve customer service, increase team efficiency, enhance customer experience and personalize the communication with consumers.

Before DolphinChat

  • Maintaining 24/7 support is a distant reality

  • Agent time wasted on same, repetitive queries

  • Customers are frustrated while waiting for assistance

  • Customers find it hard to navigate on your website

After DolphinChat

  • Maintaining 24/7 support is a distant reality

  • Agent time wasted on same, repetitive queries

  • Customers are frustrated while waiting for assistance

  • Customers find it hard to navigate on your website

Personalize conversations at every step
of the customer’s journey

CONNECT

Connect with your customers on the channel on their choice. Get in touch with your potential customer over channels like Facebook & WhatsApp.

ENGAGE

Personalize your marketing efforts, collect & qualify leads automatically and send instant response to your customers with DolphinChat.

RETAIN

Build better customer experiences, re-engage customers with personalised promotions lifelong relationships.

Why DolphinChat?

Improve your CSAT

Delight your customers with instant answers and a personalized service 24/7.

Better Customer Retention

Build relationships with your customers through interactive and tailored content, conversations.

Increase Conversion

Deliver a personalized experience by targeting audience demographics & user information.

Faster Response Rate

Never let a customer go without an answer. Reply instantly to all customers using DolphinChat.

Enhance Lead Generation

Automatically collect, qualify and chat with your potential customers. Direct leads to your sales team.

Reduce Support Cost

Most frequently asked questions so your support agents can focus on more important tasks.

Be where your customers are

Establish your presence & maximize output using automated conversations

Website ChatbotWhatsApp ChatbotFacebook ChatbotTelegram Chatbot

View Our Case Studies

Get more out of the tools you already use

TESTIMONIALS

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smiling-client-1
“Curabitur vulputate ex est, eget congue nibh ultricies ac. Integer ut maximus elit. Nam tempor hendrerit accumsan. Pellentesque sodales lectus a rhoncus porta. Donec non tincidunt enim. Duis sollicitudin quam vitae ex elementum scelerisque. Integer ut maximus.

AMY PEREZ, XYZ CompanyName
smiling-client-1
“Curabitur vulputate ex est, eget congue nibh ultricies ac. Integer ut maximus elit. Nam tempor hendrerit accumsan. Pellentesque sodales lectus a rhoncus porta. Donec non tincidunt enim. Duis sollicitudin quam vitae ex elementum scelerisque. Integer ut maximus.

AMY PEREZ, XYZ CompanyName
smiling-client-1
“Curabitur vulputate ex est, eget congue nibh ultricies ac. Integer ut maximus elit. Nam tempor hendrerit accumsan. Pellentesque sodales lectus a rhoncus porta. Donec non tincidunt enim. Duis sollicitudin quam vitae ex elementum scelerisque. Integer ut maximus.

AMY PEREZ, XYZ CompanyName

Curabitur vulputate ex est, eget congue nibh ultricies ac. Integer ut maximus elit. Nam tempor hendrerit accumsan. Pellentesque sodales lectus a rhoncus porta. Donec non

“-John, New Delhi

Curabitur vulputate ex est, eget congue nibh ultricies ac. Integer ut maximus elit. Nam tempor hendrerit accumsan. Pellentesque sodales lectus a rhoncus porta. Donec non

“-Sophia, Gurugram

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