Privacy Policy

1. Introduction

A privacy policy is a statement or a legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses and manages a customer or client’s data. It fulfills a legal requirement to protect a customer or client’s privacy of data termed as Personally Identifiable Information (PII).

This Privacy Policy sets forth the reasonable security practices and procedures adopted by DolphinChat and shall apply for use, disclosure and sharing of the Sensitive personal data or information as provided y the customers to Metawing Technologies website. This privacy policy is in conjunction with the terms of use agreed by the customers while getting registered with Metawing Technologies for availing its services.

2. Collecting Personal Information

PII for purpose of this Policy means information that identifies customer, for eg., Customer’s Name, Date of Birth, Medical History/Records, Bank Account Details or Credit Card or Debit Card details, Biometric information, Phone Number, Fax Number or email address etc. PII provided by the customers will be taken as it is and DolphinChat will not be responsible for the authenticity of information supplied by the customers. This PII which are provided/ collected from the customers are solely for the purposes connected with the terms of use which has been agreed upon by DolphinChat with the customers to provide various services by the Company as per applicability.

Metawing Technologies may collect, store and use following kinds of information:

  • Information provided by to DolphinChat at the time of registration in Metawing Technologies website or otherwise.
  • Information about computer and about visits to and use of this website (including IP Address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
  • Information provided by when completing profile on Metawing Technologies website or otherwise (including but not limited to name, profile pictures, gender, date of birth, medical history, relationship status, interests and hobbies, educational details and employment details)
  • Information that provide to us when using the services on Metawing Technologies website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)
  • Information provided by while subscribing to Metawing Technology’s email notifications and/or newsletters
  • Information relating to any purchases that make or any other transactions that have entered into through Metawing Technology’s website or otherwise
  • Information that post to our website for publications on the internet (including user name, profile picture and the content of posts)
  • Information contained in or relating to any communication that have sent to Metawing Technologies through website or otherwise. If choose not to agree with the policy, will not be entitled to use the Services as per the terms of use.

3. Purpose

Metawing Technologies needs this minimal information to operate and provide various services, Metawing Technologies uses and discloses Customers’ PII only as follows:

  • To fulfill requests for products and services offered and subscribed and accepted by .
  • To personalize Metawing Technologies website for .
  • To deliver any administrative notices, alerts, advice and communications relevant to the usage of the Services or to administer the website and business
  • To share information with Metawing Technology’s agents, group companies and other third parties in so far as required for joint marketing purposes and/or to other similar services to provide various value-added services.
  • Use the information for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity.
  • Disclose the information to the third-party contractors that provide services to Metawing Technologies and are bound by these same privacy restrictions.
  • To provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
  • To verify compliance with the terms and conditions governing the use of Metawing Technology’s website (including monitoring private messages sent through Metawing Technology’s website private messaging service)
  • To send email notifications, newsletter to if the same have been specifically requested for
  • To deal with enquiries and complaints made by the customers relating to Metawing Technology’s website.
  • To enforce Metawing Technology’s Terms and Conditions regarding services offered.

All such PII collected shall be retained as long as customer are having active account with Metawing Technologies and till such time as is required to avail various services or as may be required under the law. In case of deactivation/ termination of the account/ services with us, the PII will be provided will no longer be used and the same will also get deleted upon the expiry of the maximum tenure as may be prescribed under the provisions of the law as applicable.

4. Update Personal Information

Metawing Technologies encourages the customers to update their information as and when there are any changes. Customers are also entitled to review the information provided to Metawing Technologies so as to ensure that any PII or sensitive personal data or information found to be inaccurate or deficient be corrected or amended as feasible to the best of knowledge without any delay. Metawing Technologies by no means shall be responsible for the authenticity of the PII or sensitive personal data or information supplied/ provided by the customers at any point in time.

5. Customers to note the following:

Metawing Technologies may disclose PII to (any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors) as reasonably necessary for the purposes set out in the policy.

Metawing technologies may disclose PII:

  • To the extent that it is required to do so by law.
  • In connection with any ongoing or prospective legal proceedings.
  • In order to establish, exercise or defend any legal rights.

5. Retention of Personal Information

Metawing Technologies shall not retain PII longer than the purpose for which it is required subject to provisions of any law for the time being in force. The information so collected shall be used only for the purpose for which it is collected.

Third Party Services: Users should also be aware that DolphinChat may sometimes permit third parties to offer subscription and/or registration-based services through its website. However, Metawing Technologies is and will not be responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing PII. Further, Metawing Technologies will also not be responsible if the Customers do not get the benefits announced if any, by the third parties permitted to offer subscription and registration-based services on its site.

6. Data may be transferred upon change in control but only in accordance with this Policy

PII may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If the company is sold, merged or transferred any part of our business, part of the sale may include PII.

7. Security of Data

Metawing Technologies will take reasonable, technical and Organizational precautions to prevent the loss, misuse or alteration of customer’s PII. All the PII provided by customers are stored on our secure (password- and firewall- protected) servers. All electronic financial transactions entered into through DolphinChat’s website will be protected by encryption technology.

8. Disclaimer

In spite of its best efforts to protect the interest of its clients it is made clear that in the unlikely event of any data theft, or, misuse, Metawing Technologies will not be liable in any way.

These policies uploaded in the website of Metawing Technologies are illustrative in nature and the rights

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