What is DolphinChat?

DolphinChat is a conversational AI platform for building rich conversational experiences to enable seamless communication between organizations and consumers.

DolphinChat helps organizations to scale efficiently by providing 24*7 support, automating repetitive consumer queries, converting boring forms to interactive experiences for lead generation. This helps organizations to improve customer service, increase team efficiency, enhance customer experience and personalize the communication with consumers.

Before DolphinChat

  • Maintaining 24/7 support is a distant reality

  • Agent time wasted on same, repetitive queries
  • Customers are frustrated while waiting for assistance

  • Customers find it hard to navigate on your website

After DolphinChat

  • Maintain 24/7 support easily with automated chat

  • The chatbot provides instant assistance to customer queries
  • Chatbot helps visitors to navigate your website

  • AI handles simple, repetitive queries

Before DolphinChat

  • Maintaining 24/7 support is a distant reality

  • Agent time wasted on same, repetitive queries

  • Customers are frustrated while waiting for assistance

  • Customers find it hard to navigate on your website

After DolphinChat

  • Maintain 24/7 support easily with automated chat

  • The chatbot provides instant assistance to customer queries

  • Chatbot helps visitors to navigate your website

  • AI handles simple, repetitive queries

Personalize conversations at every step
of the customer’s journey

Why DolphinChat?

Improve your CSAT

Delight your customers with instant answers and a personalized service 24/7.

Better Customer Retention

Build relationships with your customers through interactive and tailored content, conversations.

Increase Conversion

Deliver a personalized experience by targeting audience demographics & user information.

Faster Response Rate

Never let a customer go without an answer. Reply instantly to all customers using DolphinChat.

Enhance Lead Generation

Automatically collect, qualify and chat with your potential customers. Direct leads to your sales team.

Reduce Support Cost

Most frequently asked questions so your support agents can focus on more important tasks.

Be where your customers are

Establish your presence & maximize output using
automated conversations

Website Chatbot

Help your website visitors to navigate easily, answer their questions & increase conversion by setting up a Website Chatbot.

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WhatsApp Chatbot

With 1.5 billion users worldwide, use WhatsApp Business to connect, automate & scale your customer interactions.

Read More

Facebook Chatbot

Get more out of Facebook by a chatbot & turn your page into point of sales and & orders right on Facebook Messenger.

Read More

Telegram Chatbot

With 500 Million users worldwide, provide an end-to-end shopping experience to potential customers using a chatbot.

Read More

Our Solutions
Discover More Possibilities

VirtualDeskBot is an AI-powered Chatbot by DolphinChat for engaging website visitors, helping them with navigation and automated replies to FAQs for increasing engagement and decreasing drop off rate.

EcommerceBot is an AI-enabled chatbot powered by DolphinChat that enables fully automated virtual digital stores for E-commerce companies, including everything from pre-sales to purchase and post-sales customer experience.

AppointmentBot is an AI-enabled chatbot powered by DolphinChat that enables automated conversation between businesses and users for booking seamless appointments.

LeadGenBot is an AI-enabled chatbot powered by DolphinChat that enables automated conversations for capturing data of potential leads over various platforms.

SmartGovBot is an AI-enabled Chatbot developed by DolphinChat that enables seamless communication between Government/Smart Cities and citizens.

Get more
out of the tools
you already use

20+ More Companies

Testimonials

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AMY PEREZ, XYZ CompanyName
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AMY PEREZ, XYZ CompanyName
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AMY PEREZ, XYZ CompanyName

Trusted by the world’s fastest growing companies:

Trusted by the world’s fastest growing companies:

Ready to get started?

Get in touch with our team of experts to understand how you can enhance the customer experience at your organisation.

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