What is DolphinChat?
DolphinChat is a conversational AI platform for building rich conversational experiences to enable seamless communication between organizations and consumers.
DolphinChat helps organizations to scale efficiently by providing 24*7 support, automating repetitive consumer queries, converting boring forms to interactive experiences for lead generation. This helps organizations to improve customer service, increase team efficiency, enhance customer experience and personalize the communication with consumers.
Before DolphinChat
- Maintaining 24/7 support is a distant reality
- Agent time wasted on same, repetitive queries
Customers are frustrated while waiting for assistance
Customers find it hard to navigate on your website
After DolphinChat
Maintain 24/7 support easily with automated chat
- The chatbot provides instant assistance to customer queries
Chatbot helps visitors to navigate your website
AI handles simple, repetitive queries
Before DolphinChat
Maintaining 24/7 support is a distant reality
Agent time wasted on same, repetitive queries
Customers are frustrated while waiting for assistance
Customers find it hard to navigate on your website
After DolphinChat
Maintain 24/7 support easily with automated chat
The chatbot provides instant assistance to customer queries
Chatbot helps visitors to navigate your website
AI handles simple, repetitive queries
Personalize conversations at every step
of the customer’s journey
Why DolphinChat?
Better Customer Retention
Build relationships with your customers through interactive and tailored content, conversations.
Increase Conversion
Deliver a personalized experience by targeting audience demographics & user information.
Faster Response Rate
Never let a customer go without an answer. Reply instantly to all customers using DolphinChat.
Be where your customers are
Establish your presence & maximize output using
automated conversations
Our Solutions
Discover More Possibilities
VirtualDeskBot is an AI-powered Chatbot by DolphinChat for engaging website visitors, helping them with navigation and automated replies to FAQs for increasing engagement and decreasing drop off rate.
EcommerceBot is an AI-enabled chatbot powered by DolphinChat that enables fully automated virtual digital stores for E-commerce companies, including everything from pre-sales to purchase and post-sales customer experience.
AppointmentBot is an AI-enabled chatbot powered by DolphinChat that enables automated conversation between businesses and users for booking seamless appointments.
LeadGenBot is an AI-enabled chatbot powered by DolphinChat that enables automated conversations for capturing data of potential leads over various platforms.
SmartGovBot is an AI-enabled Chatbot developed by DolphinChat that enables seamless communication between Government/Smart Cities and citizens.
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Testimonials
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“Curabitur vulputate ex est, eget congue nibh ultricies ac. Integer ut maximus elit. Nam tempor hendrerit accumsan. Pellentesque sodales lectus a rhoncus porta. Donec non tincidunt enim. Duis sollicitudin quam vitae ex elementum scelerisque.
Trusted by the world’s
fastest growing companies
Trusted by the world’s
fastest growing companies
The Way we Make it Happen
Our team understands the business use-case objectives and your targets to determine an implementation plan A DolphinChat expert designs interactive conversational scripts and a procedural flow for the chatbot We also offer design customization in terms of logos colour fonts and branding
Our team implements the plan and develops your chatbot that fulfills the business use-case requirements The chatbot is built to achieve your goals objectives as well as the functionalities required NLP is layered in for more advanced and intelligent chatbots
Integration of the chatbot is done with the front-end channels as well the DolphinChat dashboard Our team also integrates the 3rd party applications with your chatbot and gets it ready for the real world After doing thorough testing at all levels the chatbot is launched
Monitor the conversations happening on the chatbot in real-time and send alerts to your team based on automated triggers Use the Human Handover feature to initiate Live Chat with your customers Re-train the chatbot using the conversation data collected on the DolphinChat dashboard